In order for us to continue to provide you excellent customer service, our support teams will be participating in an event to better prepare us to serve you, during which time we will be unavailable.
We will be unavailable on 23 October 2018 from 12h00 for the rest of the afternoon. We will have extended support hours on Wednesday and Thursday, the 24th and 25th of October from 7am – 6pm.

While we are unavailable for that short amount of time, you do still have the following resources:
• Sage City
- Available 24/7, Sage City is your online community and the best place to ask questions and share product tips, tricks, and suggestions.
• Sage Knowledgebase - Get 24/7 access to support articles, product documentation, as well as the latest software downloads and updates on the Sage Knowledgebase.

We appreciate your understanding and look forward to helping you upon our return. Thank you for being a Sage customer.

Login - Customer Zone

How to log into the Customer Zone

To successfully log into the Sage Pastel Customer Zone, you need to enter your serial number in the Serial Number field (you’ll find this number on a sticker at the bottom of your Sage Pastel product box, as well as on the back of your software DVD case). In addition, you need to enter your Customer Number in the Customer Number field. Your Customer Number is provided to you via e-mail, SMS or fax when you register your software.

Login Screen
Serial Number
Customer Number
Have you forgotten your Customer Number or your Password?


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The user of this website acknowledges and undertakes to Sage Pastel that it will not use the Proprietary Information other than for verifying the Proprietary Information and that he/she or it will not disclose any portion of the Proprietary Information to any third party for any reason whatsoever.