In order for us to continue to provide you excellent customer service, our support teams will be participating in an event to better prepare us to serve you, during which time we will be unavailable.
We will be unavailable on 23 October 2018 from 12h00 for the rest of the afternoon. We will have extended support hours on Wednesday and Thursday, the 24th and 25th of October from 7am – 6pm.

While we are unavailable for that short amount of time, you do still have the following resources:
• Sage City
- Available 24/7, Sage City is your online community and the best place to ask questions and share product tips, tricks, and suggestions.
Sage Knowledgebase - Get 24/7 access to support articles, product documentation, as well as the latest software downloads and updates on the Sage Knowledgebase.

We appreciate your understanding and look forward to helping you upon our return. Thank you for being a Sage customer.

Login - Authorised Training Centre Zone

Please note access to the Authorised Training Centre Zone is restricted to Authorised Training Centres only. As a Sage Pastel Authorised Training Centre you will receive exclusive access to a range of information from Sage Pastel. Furthermore, the interactive sections of the Authorised Training Centre Zone allow you to communicate with, receive information from and transmit information to Sage Pastel in real time, online.

We’ve changed our security on the ATC Zone.

If this is the first time you are logging in since the change on Monday 28 July 2014, you will receive a message to advise you that a new password has been emailed to you. This email will be sent to the email address on your account. To change this email address, please contact the Sage Pastel Training department on +27 11 304 3670.

Log in with your serial number, customer number and the extra security login details received in the email.

Login Screen
    Serial Number :  
    Customer Number :  
Have you forgotten your Customer Number?


How to log into the Authorised Training Centre Zone

In order to successfully log into the Sage Pastel Authorised Training Centre Zone, you will be required to enter your company’s product serial number in the Serial Number field. You can find your serial number on a sticker at the bottom of your Sage Pastel product, as well as on the back of your software CD. Furthermore, you will be required to enter your Customer Number in the Customer Number field. Your Customer Number is provided to you via e-mail, SMS or fax upon registration of your software and the issue of an Authorisation Code.

If you are an ATC and are unable to log into the Authorised Training Centre Zone, please contact the Sage Pastel Training Team on +27 11 304 3700 or e-mail

Proprietary Information Clause

"Proprietary Information" means all of the information contained in or posted on this website.

All rights, title and interest in and to the Proprietary Information as well as the copyrights and other rights of whatever nature relating thereto shall at all times vest solely in Sage Pastel.

The user of this website acknowledges and undertakes to Sage Pastel that it will not use the Proprietary Information other than for verifying the Proprietary Information and that he/she or it will not disclose any portion of the Proprietary Information to any third party for any reason whatsoever.