In order for us to continue to provide you excellent customer service, our support teams will be participating in an event to better prepare us to serve you, during which time we will be unavailable.
We will be unavailable on 23 October 2018 from 12h00 for the rest of the afternoon. We will have extended support hours on Wednesday and Thursday, the 24th and 25th of October from 7am – 6pm.

While we are unavailable for that short amount of time, you do still have the following resources:
• Sage City
- Available 24/7, Sage City is your online community and the best place to ask questions and share product tips, tricks, and suggestions.
Sage Knowledgebase - Get 24/7 access to support articles, product documentation, as well as the latest software downloads and updates on the Sage Knowledgebase.

We appreciate your understanding and look forward to helping you upon our return. Thank you for being a Sage customer.


Congratulations on taking the first step to become a Sage Pastel certified user.

Step 1 - Create a Personal Profile

Click here to create a profile. Please take careful note that when creating or updating your profile your details are correct, it is these details that will be used to print your certificate as well as used to update the Fasset database. These details will also be used to send you your certification.

By creating a Personal Profile:
  •   You will receive access to our highly informative School Zone which will assist you with study and assessment tips before you write your assessment.
  •   You will be able to write your Sage Pastel assessment and receive your certification.

Step 2 - Login

Click here to login with your username and password.

Step 3 - Register Your Serial Number

You need to be logged in to register your serial number. Once logged in, locate the Assessments menu option at the top of the screen, followed by the Register Serial Number option.

Where do I find my serial number?
Your assessment serial number will be given to you by your educator.

Log Support Queries

Sage Pastel Training offers e-mail support to students relating to educational registration issues, run time errors on the system and general support when using the Sage Pastel School Zone.